State Farm® Insurance Agent Jeff Avery

"Kelsie L. has been absolutely amazing. She is always quick to respond to any questions and was able to find the best rates for my insurance plan. The entire process was simple, straightforward, and my policy was written very quickly. Couldn’t be happier with the service provided by Jeff and his team!"

"I have been insured by State Farm since age 17 and in those 55 years have had nothing but praise for the company. Deserving of special commendation is the Redding office of Jeff Avery. He and his staff are friendly, knowledgeable, efficient, and consistently go out of their way to answer questions, make recommendations, and give honest advice when asked. Their service is truly exceptional and highly recommended. 10-2-25: Just an update after this morning's insurance review. Jeff, Melanie, and Kelsey are all knowledgeable, friendly, and give excellent recommendations---sometimes suggesting an increase in coverage and sometimes a decrease, but always completely honest and fair. We have seven policies with Jeff Avery's State Farm office and have been completely satisfied."

"We've been using Jeff and his team for our homeowners and auto insurance for over 20 years. They have taken great care of us for all that time. We've had a few claims over the years. Jeff's staff are first class and get things done for you without any drama. They are great communicators and keep you updated at all times. Special thanks to Kelsie and Melanie for providing amazing customer service in taking care of our recent spree of claims. When you need them, they will have your back and take great care of you. I wish more vendors would operate at this level. I wholeheartedly recommend reaching out to them for your insurance needs. You will be impressed!"

"Just switched a few of my household vehicles over to State farm. Amanda McAbel made the process seamless, saved me money, and even got me coverage I needed to protect my business. I highly recommend Jeff Avery's office, and Agent Amanda!"

"Called for a quote on vehicle insurance for my construction company Amanda was an extreme help and pleasant to work with."

"Working with Kelsie has been an outstanding experience from start to finish. She brings a rare combination of professionalism, knowledge, and genuine care to everything she does. Kelsie takes the time to listen, understand your needs, and provide thoughtful guidance that makes the whole process smooth and stress-free. What really stands out is her attention to detail and her dedication—she goes above and beyond to ensure nothing is overlooked and that you feel supported every step of the way. She’s approachable, responsive, and always willing to explain things clearly so you feel confident in your decisions."

"My husband & I have been customers of Jeff Avery State Farm for over 20 years. Melanie has always provided the best customer experience. She is dedicated, professional, knowledgeable and truly cares about her customers."

"Jeff Avery and his State Farm crew have been fantastic for years. They provide policies in multiple States and have a myriad of products to solve all my insurance needs. I have been able to communicate with them efficiently via text, email, or just an old-school phone call. A special shout-out to Kelsie who always is very patient with my many requests."

"Great service by Phillip Sheffield. Very helpful. Answered all my questions. Very personable."

"Philip is so helpful. I had so many questions and he took the time to answer. He made maneuvering something stressful and boring like insurance and made it easy to understand and not quite so scary. Definitely recommend."

"I've dealt with Melanie numerous times and have always been treated professionally and courteously. Melanie has gone out of her way to get me the coverage I need at the very best price."

"My name is Kelly Robinson - Phillip has been awesome to work, he has quoted us on our move out of state. I will continue to us Phillip and State Farm"

"We have had our insurance with Jeff Avery for over two decades. Customer service old-fashioned. He and his staff have always taken good care of us. And we are very grateful."

"What a great, easy peasy experience getting my husband and son's classic car project insured with State Farm. They made the whole process so simple and personal. I was able to quickly text photos of the car and had a policy within an hour. Communication was efficient and sure beats a call center with multiple extensions to reach. I called and spoke with Kelsie and she made it all so easy! Very pleased!"

"Phillip and Kelsey from the Redding office have been equally AMAZING! I saved money initially by switching from AAA, last year, and now I’m adding another car and my 18 year old son to my policy. They actually made this experience pleasurable. They both invested time, patience and a sense of humor to something that could have been taxing…Thank you for the great customer service! Your team is awesome 👏🏻👏🏻"

"Exceptional service from people I trust. Jeff and Melanie have been my agents through countless vehicles, they have always been diligent and honest. They have my business for life!"

"Jeff and his office were awesome when I was in a car accident a few years ago. They helped me make sure the right photos were uploaded with my initial claim and answered my many questions as my injuries became more severe then originally thought. They were very supportive in helping me find a new agent when I moved to a different state to make sure I maintained adequate coverage and continuity of my policies. They will go above and beyond to make sure you feel like a long time friend, not just a customer."

"Recently filed a claim for rodent damage to our vehicle’s engine. My husband and I are so pleased with the service we received. We are grateful for the assistance that Melanie provided to us-she is THE BEST and our experiences with her and Jeff’s office are have always been positive. We were kept updated throughout the process. We used a rental car thru SJ Denham/Hertz and were very impressed with how State Farm worked with Hertz to help simplify this process. Thank you, Jeff Avery State Farm!"

"I find Jeff to be very knowledgeable and patient when explaining all the options available. He makes you feel comfortable that you have made wise choices for your insurance needs."

"This office is always friendly and ready to answer any of my questions. They are even welcoming to my kids when we need to come in person! Thanks for always making insurance understandable!"

"Jeff is an outstanding local agent here is Redding CA. With me being in the mitigation industry, I have had the pleasure of working with Jeff on claims with his clients and he is always checking to make sure that they are being taken care of."

"Jeff is very knowledgeable and friendly. I feel comfortable with my assets in his hands."

"I have used many insurance companies over the years. By far, this office was the best and most helpful I have ever used. Specifically, I worked with Kelsie and found her to be incredibly responsive and helpful."

"Kelsie is so sweet and helpful!"

"Great folks that work at the state farm Kelsey and Melanie are super helpful and A great team working state farm jeff avery"