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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Rosenstein

March 3, 2026

5  out of  5
rating by Kim Rosenstein
"Kelsie Larimer was a dream - thank you so very much for your help!!!!!!!!!!!!"
We responded:
"Kim, so glad you liked how Kelsie and our office assisted you. Please tell a friend!"
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Richard Lincoln

February 26, 2026

4  out of  5
rating by Richard Lincoln
"I truly appreciated the promptness of putting together my insurance needs together! Thank you Jeff Avery."
We responded:
"Richard, thank you for your kind review. We enjoy assisting you when you reach out. What could we have done better to earn a 5 star review from you?"
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Claudia Fletcher

February 11, 2026

5  out of  5
rating by Claudia Fletcher
"Hands down the best State Farm team ever! Thank you 😊"
We responded:
"We are always happy to see you Claudia. It’s been a pleasure for our team to advise you for your insurance needs."
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Howard n Terri Stubblefield

November 25, 2025

5  out of  5
rating by Howard n Terri Stubblefield
"Jeff Avery and his staff are amazing, they are always there when you need them and go above and beyond to help. We have been clients a very long time and we highly recommend them."
We responded:
"Terri & Howard, we’re honored by your positive feedback! We look forward to continuing to provide you with great service. Have a great Thanksgiving."
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C Osborne

November 17, 2025

5  out of  5
rating by C Osborne
"This office is always responsive and very helpful! Kelsie and Melanie respond to emails and questions almost immediately."
We responded:
"Thank you for the kind review. We take pride in timely following up with our customers as we know your time is valuable."
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Kevin Lim

October 21, 2025

5  out of  5
rating by Kevin Lim
"Amanda Mcabel was very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robert Martinez

October 15, 2025

5  out of  5
rating by Robert Martinez
"Melanie at State Farm went above and beyond our expectations to go thru our policy thoroughly with us to explain all of our options. Exemplary customer service!"
We responded:
"Robert, thank you for your feedback. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kya Andrade

October 8, 2025

5  out of  5
rating by Kya Andrade
"Kelsie L. has been absolutely amazing. She is always quick to respond to any questions and was able to find the best rates for my insurance plan. The entire process was simple, straightforward, and my policy was written very quickly. Couldn’t be happier with the service provided by Jeff and his team!"
We responded:
"We appreciate your review Kya! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Richard Christoph

October 2, 2025

5  out of  5
rating by Richard Christoph
"I have been insured by State Farm since age 17 and in those 55 years have had nothing but praise for the company. Deserving of special commendation is the Redding office of Jeff Avery. He and his staff are friendly, knowledgeable, efficient, and consistently go out of their way to answer questions, make recommendations, and give honest advice when asked. Their service is truly exceptional and highly recommended. 10-2-25: Just an update after this morning's insurance review. Jeff, Melanie, and Kelsey are all knowledgeable, friendly, and give excellent recommendations---sometimes suggesting an increase in coverage and sometimes a decrease, but always completely honest and fair. We have seven policies with Jeff Avery's State Farm office and have been completely satisfied."
We responded:
"Richard, thank you for the kind comments. We enjoy taking care of customers like yourself. Thank you for 55 + years of allowing us to protect you and your family!"
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Alexander DelaCobas

October 2, 2025

5  out of  5
rating by Alexander DelaCobas
"Just switched a few of my household vehicles over to State farm. Amanda McAbel made the process seamless, saved me money, and even got me coverage I needed to protect my business. I highly recommend Jeff Avery's office, and Agent Amanda!"
We responded:
"Alexnader, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Amanda; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Right guys

September 30, 2025

5  out of  5
rating by Right guys
"Called for a quote on vehicle insurance for my construction company Amanda was an extreme help and pleasant to work with."
We responded:
"Thank you for your 5-star review. My State Farm team and I are happy to be the Good Neighbor for the Right Guys!"
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Teresa Covey

September 28, 2025

5  out of  5
rating by Teresa Covey
"My husband & I have been customers of Jeff Avery State Farm for over 20 years. Melanie has always provided the best customer experience. She is dedicated, professional, knowledgeable and truly cares about her customers."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Derek Grafton

September 27, 2025

5  out of  5
rating by Derek Grafton
"Jeff Avery and his State Farm crew have been fantastic for years. They provide policies in multiple States and have a myriad of products to solve all my insurance needs. I have been able to communicate with them efficiently via text, email, or just an old-school phone call. A special shout-out to Kelsie who always is very patient with my many requests."
We responded:
"Derek, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Anne Jensen

September 27, 2025

5  out of  5
rating by Anne Jensen
"Philip is so helpful. I had so many questions and he took the time to answer. He made maneuvering something stressful and boring like insurance and made it easy to understand and not quite so scary. Definitely recommend."
We responded:
"Anne, thank you for the kind words. We are happy you are pleased with Phillip and our office. We look forward to taking care of you in the future as well."
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Ed Shaw

September 11, 2025

5  out of  5
rating by Ed Shaw
"I've dealt with Melanie numerous times and have always been treated professionally and courteously. Melanie has gone out of her way to get me the coverage I need at the very best price."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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R.O.I. Solar Inc.

September 10, 2025

5  out of  5
rating by R.O.I. Solar Inc.
"My name is Kelly Robinson - Phillip has been awesome to work, he has quoted us on our move out of state. I will continue to us Phillip and State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karen Rogers

August 25, 2025

5  out of  5
rating by Karen Rogers
"We have had our insurance with Jeff Avery for over two decades. Customer service old-fashioned. He and his staff have always taken good care of us. And we are very grateful."
We responded:
"Karen, thankful for your feedback! It’s been our pleasure to assist you and JC with your insurance needs all these years. If there is anything else we can do to help, please let us know! "
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Chelsea Arledge

July 23, 2025

5  out of  5
rating by Chelsea Arledge
"What a great, easy peasy experience getting my husband and son's classic car project insured with State Farm. They made the whole process so simple and personal. I was able to quickly text photos of the car and had a policy within an hour. Communication was efficient and sure beats a call center with multiple extensions to reach. I called and spoke with Kelsie and she made it all so easy! Very pleased!"
We responded:
"Chelsea, we are so glad you are pleased with how easy Kelsie made the process. We strive to achieve that every time and going forward with all our customers."
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Debbie Young

May 1, 2025

5  out of  5
rating by Debbie Young
"Phillip and Kelsey from the Redding office have been equally AMAZING! I saved money initially by switching from AAA, last year, and now I’m adding another car and my 18 year old son to my policy. They actually made this experience pleasurable. They both invested time, patience and a sense of humor to something that could have been taxing…Thank you for the great customer service! Your team is awesome 👏🏻👏🏻"
We responded:
"Debbie, thank you for taking the time to share your thoughts! You are always a pleasure to work with. If you ever have any questions or need assistance, we’re here to help!"
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Sheldon Fort

April 24, 2025

5  out of  5
rating by Sheldon Fort
"Exceptional service from people I trust. Jeff and Melanie have been my agents through countless vehicles, they have always been diligent and honest. They have my business for life!"
We responded:
"Sheldon, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allyson Schroeder

March 19, 2025

5  out of  5
rating by Allyson Schroeder
"Jeff and his office were awesome when I was in a car accident a few years ago. They helped me make sure the right photos were uploaded with my initial claim and answered my many questions as my injuries became more severe then originally thought. They were very supportive in helping me find a new agent when I moved to a different state to make sure I maintained adequate coverage and continuity of my policies. They will go above and beyond to make sure you feel like a long time friend, not just a customer."
We responded:
"We were happy to help then and moving forward Allyson , thank you 🙏 "
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Peggy Ballard

February 18, 2025

5  out of  5
rating by Peggy Ballard
"Recently filed a claim for rodent damage to our vehicle’s engine. My husband and I are so pleased with the service we received. We are grateful for the assistance that Melanie provided to us-she is THE BEST and our experiences with her and Jeff’s office are have always been positive. We were kept updated throughout the process. We used a rental car thru SJ Denham/Hertz and were very impressed with how State Farm worked with Hertz to help simplify this process. Thank you, Jeff Avery State Farm!"
We responded:
"Peggy, we were so glad to make sure everything went smoothly and that you were back into your vehicle quickly. We agree, Melanie is the best, thank you!"
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Larry Correia

February 2, 2025

5  out of  5
rating by Larry Correia
"I find Jeff to be very knowledgeable and patient when explaining all the options available. He makes you feel comfortable that you have made wise choices for your insurance needs."
We responded:
"Larry, we appreciate customers like you and strive to make every interaction an enjoyable experience."
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Amanda Chadwick

January 23, 2025

5  out of  5
rating by Amanda Chadwick
"This office is always friendly and ready to answer any of my questions. They are even welcoming to my kids when we need to come in person! Thanks for always making insurance understandable!"
We responded:
"We are proud to help you and your family whenever needed."
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Dallas Chadwick

January 23, 2025

5  out of  5
rating by Dallas Chadwick
"Jeff is an outstanding local agent here is Redding CA. With me being in the mitigation industry, I have had the pleasure of working with Jeff on claims with his clients and he is always checking to make sure that they are being taken care of."
We responded:
"Thank you so much for your kind words. We strive to make sure our customers are well taken care of!"