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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of HEB (HEB)


July 15, 2024

5  out of  5 rating by HEB (HEB)
"I have used many insurance companies over the years. By far, this office was the best and most helpful I have ever used. Specifically, I worked with Kelsie and found her to be incredibly responsive and helpful."
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Jennifer Peterson

March 12, 2024

5  out of  5 rating by Jennifer Peterson
"Kelsie is so sweet and helpful!"
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brittni Strehlow

September 5, 2023

5  out of  5 rating by brittni Strehlow
"Great folks that work at the state farm Kelsey and Melanie are super helpful and A great team working state farm jeff avery"
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Michael Woodson

June 12, 2023

5  out of  5 rating by Michael Woodson
"By far the best customer service you could ask for. Jeff and his team went threw great lengths during the carr fire to make sure my family and I were taken care of both insurance wise and personally. You call the office and you feel like family wether you’re set up on auto pay or you’re late on payments they understand and care."
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Kristi Sorensen

April 20, 2023

5  out of  5 rating by Kristi Sorensen
"Jeff is a top-notch State Farm Agent and financial planner. He knows his stuff inside and out and has a personality to match his competence—friendly, outgoing and active in his community. State Farm is a great company. If you’re thinking about switching or are young and new to insurance, I recommend giving Jeff a call!"
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March 28, 2023

5  out of  5 rating by Tarasadies
"As other reviewers have mentioned, Melanie is amazing. Not just because of her knowledge, but because of her compassion and relatability. She goes above and beyond what you would expect from an insurance agent."
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Laurel Harsch-Orr

March 21, 2023

5  out of  5 rating by Laurel Harsch-Orr
"Jeff easily explains the policies and your options, and "K" & Kelsey are always very helpful when I call with questions and/or additions! Lol"
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Michael C

March 15, 2023

5  out of  5 rating by Michael C
"Top notch customer service, terrific at returning phone calls, very happy with our insurance agent. Highly recommended!"
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Essence Photog

December 29, 2022

5  out of  5 rating by Essence Photog
"This office is amazing. I’ve used Jeff Avery’s office since 2009 and they’re seriously the best! I can’t tell you how many times they’ve helped and went above and beyond. We have everything with them, auto, home, business and they’re just phenomenal! I can’t recommend them enough!"
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Essex Solar, Heating and Air, Inc.

April 13, 2022

5  out of  5 rating by Essex Solar, Heating and Air, Inc.
"State Farm saved us a lot on our workers compensation insurance. The office as a whole is very professional and they are always helpful on the drop of a dime."
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Elena P

March 7, 2022

5  out of  5 rating by Elena P
"Jeff and his staff are always so helpful, kind, and informative! We have been loyal customers for 16 years!"
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A Polins

February 24, 2022

5  out of  5 rating by A Polins
"Awesome people, great help."
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Tom Dchevy

November 11, 2021

5  out of  5 rating by Tom Dchevy
"The most wonderful staff ever. Very nice office and location."
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Andrew Paradis

September 11, 2021

5  out of  5 rating by Andrew Paradis
"I really enjoy visiting with Jeff and his staff, very friendly and do well at their work. I have been with them since he took over the office and have always felt like they have taken care of us. Jeff always remembers our family and asks about our grown kids whenever we talk. He makes us feel welcome and that he is invested in us, great qualities for his occupation!"
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Jason Hall

August 17, 2021

5  out of  5 rating by Jason Hall
"Very understanding of the situation and Very knowledgeable in his line of work. Would recommend him to others."
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jim lower

April 22, 2021

4  out of  5 rating by jim lower
"Easy application on the phone. Reasonable and efficient. I am pleased"
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jocelyn parker

April 15, 2021

5  out of  5 rating by jocelyn parker
"I can’t say enough about the integrity, personal and professional service I have received.Melanie has been amazing and multiple times has gone above and beyond for me. I couldn’t be more appreciative. I’m a customer for life."
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Wes Dailey

April 13, 2021

5  out of  5 rating by Wes Dailey
"Great agent takes care of everything like a pro"
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Chelsi Lockwood

March 24, 2021

5  out of  5 rating by Chelsi Lockwood
"Always quick to answer questions and find solutions! Great personal service!"
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Misty Johnstone

March 9, 2021

5  out of  5 rating by Misty Johnstone
"Always very friendly people"
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Bryan Meredith

February 17, 2021

5  out of  5 rating by Bryan Meredith
"Jeff has been my agent for over a decade. His service is second to none and goes WAY BEYOND what you would expect in an insurance agent. I will be his client for life and I would recommend you do the same. State Farm is a great company."
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Charlie & Abbi Burton

February 17, 2021

5  out of  5 rating by Charlie & Abbi Burton
"Jeff, Kay, Melanie, and Kelsie have all been exceptional in their care of my families insurance needs. Always so friendly (seriously, all of them are super nice) on the phone and in person. Having three teenagers driving at the same time could have been stressful, but Jeff’s team has always made sure we had the right coverage to protect us from “Mayhem “. Jeff is a family man and understands the challenges families face. He has assembled a team that also understands. When it comes to insurance, you really do get what ya pay for. There are cheaper providers of insurance (Geico etc) but the personal service of someone who lives in your own community is priceless. We have been with them for over 25 years and I can’t think of anything that would change that based on the level of care we have received from Jeff Avery and his team."
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James Jones

September 2, 2020

5  out of  5 rating by James Jones
"No commercial vehicle insurance. I've bundled my home and automotive insurance with State Farm and I have a zero deductible for my comprehensive insurance. This allows for no out of pocket expenses to repair or replace any windows on your vehicle. Additional coverage for rental vehicle at a discount is nice too. Plus I have roadside assistance coverage."
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Michelle Nystrom

June 17, 2020

5  out of  5 rating by Michelle Nystrom
"Jeff has been doing my insurance for 18 years and he has taken such great care of my family. From immediate help with claims to insuring my kids as they became new drivers and even sponsoring their sports teams, Jeff has been there to help us every step of the way. Highly recommend him for all your insurance needs!"
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Samantha Kefalas

March 30, 2019

5  out of  5 rating by Samantha Kefalas
"Super awesome service, agents are very helpful and caring"